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Virtual Video Consults Now Available

Needless to say, the current COVID-19 coronavirus pandemic has created numerous challenges and obstacles to our everyday lives. Entire businesses and companies are either closing down or severely restricted, and our dental practice is no exception. As you know we are now limited to treatment of emergencies and clinically urgent dentistry only, at the order of the WA State Dental Board, WA Department of Health, and Governor Inslee.

HOWEVER...often when hard times strike, innovation emerges, as people strive to create and discover new ways of doing things that solve common problems. That’s the case here at Meridian Campus Family Dental, as we continually seek new solutions to serve our patients effectively and efficiently.

We are excited to announce that, effective immediately, Dr. Carpenter is now providing 2 different options of Virtual Video Consults in our practice! Both options allow patients to consult with Dr. Carpenter about any dental conditions, problems, and concerns without an actual in-person visit to our office. Here’s how the two different versions of our Virtual Video Consults work (please read all the way through):

Option #1: LIVE Video Consult with Dr. Carpenter.

Duration: Approximately 20 minutes

Best For: Urgent situations and questions

You get: Exclusive, uninterrupted time with Dr. Carpenter, Determination of true emergencies, live Q&A with Dr. Carpenter

Option #2: Non-Urgent Recorded Video Consult with Dr. Carpenter.

Duration: Approximately 5-10 minutes via recorded video

Best For: Less urgent situations and questions Cosmetic oriented goals and questions “Anything else” requiring professional advice

You get: a recorded video exclusively for you, including answers to your questions, potential treatment options, broad fee estimates, and any other relevant details.

Fee: $49 paid when scheduling Virtual Video Consultation

Got insurance? No problem! We will file this service for you, and IF benefits are available for Virtual Video Consults (no guarantee...this is a very new concept), you will be reimbursed by your dental insurance company, or us if we receive a reimbursement from your insurance company.

How to Schedule:

1- Call or Text 360-200-5505

3- Schedule online:

Live consult: click here

Recorded: click here

Please indicate which option you are requesting that you are requesting. We will be notified immediately, and one of our team members will send you instructions to coordinate your Virtual Video Consult.

If you are a NEW patient, we will send you patient registration paperwork to be completed online, before your consultation.

For Live Consults You’ll need a stable, high-speed internet connection, a webcam or phone cam, and working microphone, as we will be utilizing live videoconferencing for our Virtual Video Consult. Also, be sure to have a good light source available for acceptable visibility. Phone flashlights or desk lamps are both excellent options.

Please use your discretion when considering using either of these two options. We want to be conveniently available for you on an “as needed” basis, but we also want to avoid bogging down our online platforms with less urgent issues. In short, if it’s important to you, it’s important to us!

We greatly appreciate that you’ve chosen Dr. Carpenter to be your dentist, and Meridian Campus Family Dental to be your dental practice! We will do everything we can to continue to make your dental experiences great!

Our best to you,

Dr. Carpenter and the MCFD Team

Meridian Campus Family Dental

3201 Willamette Drive NE

Lacey, WA 98516




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